time management

4 Shovels to Dig Out from an Avalanche of Work

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You've go deadlines looming, events approaching, and new opportunities popping up at every corner.  Can a crisis or two be far behind?

When you're buried in work it can be hard to see a way out.  Here are 4 shovels you can use to dig yourself out of overload:

DELEGATE

What can you get off your plate by delegating it to someone else?  Think not only about the big projects that are taking up most of your time, but of the smaller routine maintenance tasks that eat away around the edges of your day.

DEFER

What can you put off by a week, a month, or a quarter?  Here is where you need to test some assumptions.  Just because you've been proceeding on the notion that you need to launch the rebranding effort in 2013 doesn't mean it has to be so.  Could it be launched in early 2014?  Can this week's brainstorming session be put off until next month, when 8 out of 10 deadlines have passed?

DELAY

Delay is the less-proactive version of defer.  When you delay, you say (to yourself) -- I will get to this, but I will do it on my timeframe because I've got more pressing matters to deal with.  You say (to others) -- I am happy to help with this, and I will get back to you next week. Delaying is an effective tactic for dealing with demanding external partners who want things from you that aren't central to your primary work.  You don't have to be a jerk about it -- but you also don't have to stop what you're doing to attend to other people's requests.

ELIMINATE

What can you get rid of all together?  Look: you only have so many hours in the day, so many team members on your staff, so much funding and so much work you can do before your personal relationships, sleep and morale begin to suffer. What is off-mission, a time suck, not worth the time it takes do? Who would you need to engage in conversation to be able to let go of one or more projects on your plate?

Your 4 shovels:

  • DELEGATE
  • DEFER
  • DELAY
  • ELIMINATE

And don't forget to breathe.

What are your tried-and-true methods for negotiating a heavy volume of work?  How do you dig out?

How to Take a Proper Lunch Break

When is the last time you took a proper lunch break during the work day? By proper, I mean:

  • You left your office building
  • It was approximately the middle of your workday
  • You ate something
  • You did not return for at least 30 minutes

The following do not count as a proper lunch break:

  • Scavenging leftover breakfast pastries from another group's meeting in the conference room
  • Eating in front of your work computer while doing non-work things (kitten videos, personal email, etc.)
  • Forgetting/neglecting to eat lunch and then going to Starbucks at 4pm

Reader, when I worked in an office I regularly did all of the above.   Many of my clients  - be they administrative assistants or executive directors - are also challenged by the seemingly  simple goal of taking a proper lunch break.

Why on earth would you want to take a proper lunch break?  Three reasons:

Enough convincing - here are some strategies for taking a proper lunch:

Start with once a week.  Commit to getting out of the office for 30 minutes one day a week.  Work up from there.

Make it a date with yourself.  Plan ahead of time to do something nice for yourself.  Put it on your calendar, go somewhere you enjoy being, and don't stand yourself up.

Make a date with someone else.  Plan to leave the office with a buddy - or meet up with a friend who works nearby - and it will be much harder to flake out at the last minute.

Leave your phone behind. Bring a book, a magazine, or maybe something from your "to read" pile, but give yourself a chance to unplug, get some fresh air, and disengage from your inbox while you eat.

Attach lunch to other outings.  Need to be out of the office for a morning meeting?  Tack 30 minutes onto the entry in your calendar and have a proper lunch on your way back.  Afternoon external meeting?  Leave 30 minutes early and arrive relaxed & fed.

Reframe lunch as increasing, not taking away from your time at work.  Nothing helps a productive morning become a productive afternoon like a break in the middle (see research above). And, much like when you get those great ideas in the shower, an unstructured and relaxed lunch can pay off in a creativity boost.

Start a lunch club.  Over at the National Organizing Institute blog, they have a great how-to on starting a lunch club, providing peer support and interesting meals, 5 days a week.

What are your strategies for taking lunch? What difference does lunch make in your day?

The Daily Coffee Check-In

'I'm too busy to plan' is one of the most unhelpful things we tell ourselves when we're overwhelmed with work. By buying into this mistaken belief we deny ourselves what we most need when we're buried in work: a little space to gain some control, perspective, and relief. It can take as little as 15 minutes to rise above the chaos and map out your day, and you don't need to lock yourself in a room with a whiteboard to make it happen.  I've written before about the morning meeting with yourself, which involves taking the first few minutes at your desk to get a handle on what's ahead.

Starting even earlier in her day, a client of mine does her daily planning ritual each morning during her subway commute. She calls it The Daily Coffee Check-In.  A parent who directs a national program on 3-day-a-week work schedule, she has to be strategic with her time in order to accomplish her work without it spilling over into her non-work days.  So, every workday, as she juggles her coffee on the train, she fills out this checklist:

The Daily Coffee Check-In:

1) What’s lingering in my mind?

2) What do I need for meetings today?

3) What must I accomplish that can’t wait until the next day in the office?

4) When can I devote time to this? Should I reschedule anything?

5) When do I need to leave today? What time may I have tonight/tomorrow if absolutely necessary?

With these five questions, she enters her day with clear intention, a sense of her bigger picture, and a plan for getting her work done.

Inspired by my client, I set out to design my own Coffee Check-In.  I came up with this:

Sarah's Coffee Check-In:

1) What's on my schedule today?  How do I need to prepare for each appointment?

2) Which non-urgent project(s) do I want to make some progress on today?

3) What must I do today in order to feel today was a success?

4) When will I take a lunch break?  When will I complete my work for the day?

5) What one thing have I been putting off that I will finally address today?

What questions would be on your morning coffee check-in list?

10 Things You Can Start Doing TODAY to Feel Less Overwhelmed

Best practices gleaned from Getting Things DoneThe Power of Full Engagement, 7 HabitsThe Fire Starter Sessions, and my brilliant clients. 1.  Identify & make space for your top priorities first. Identify your major priorities and make time for them in your schedule first. Then, make your lower priorities fit in around the big stuff. If you fill up your time with the little things, it becomes impossible to fit in the big things later.

2. Get everything out of your head and into a trusted system. As David Allen says, “Your mind is for having ideas, not holding them.” Get every nagging thought about something you have to do out of your head and onto a list or calendar.

3. If a task takes less than 2 minutes, do it now. Don’t put off a small task for later if you could get it done now in 2 minutes or less.

4. Keep a list of next actions & start every next action with a verb. Keep a list of the very next things you need to do. Each item should be as specific as possible and start with a verb. You are more likely to take action when you see “ask David about timeline for final report,” on your list than when you see something like “final report.”

5. Have a daily meeting with yourself. Once a day (preferably at the start of your day), take 15 – 20 minutes to check in with your top priorities next actions list and calendar. Identify the 3-5 things you must do today to make the day a success.

6. Review everything on your plate weekly. Take 60 - 90 minutes a week to review all of your commitments, assess the past week, and look ahead to the coming weeks. You will catch things that would otherwise slip through the cracks.

7. Use your “power hours” for your most brain-intensive work. Figure out what time of day you are most alert, sharp and energetic. Do your hardest work then & save the mindless tasks for when you’re spent.

8. Charge your electronic devices outside of the bedroom. Get your inbox out of your bed! Purchase an alarm clock if you’ve been using your phone & put your devices in the other room when you turn in for the night.

9. Create intentional time and space away from technology. This can look like: blocking your internet access when you are writing, unplugging from all technology for 24 hours once a month, not looking at your phone between work and when the kids go to sleep, or sitting and focusing on your breath for 5 minutes a day.

10. Do what you say you’re going to do. You’ll gain the trust, respect, and admiration of others – and yourself.